Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Australia and other copyright laws, and is the property of Fletcher International. The collective work includes works that are licensed to Fletcher International.  Copyright 2012, Fletcher International ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Fletcher International or purchasing Fletcher International products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Fletcher International or to purchase Fletcher International products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Fletcher International.  You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Limitation of Liability
Fletcher International shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Fletcher International  has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

All prices shown on our website include GST within Australia. The prices apply only to online purchases. Prices shown may
differ from prices charged under other arrangements. Prices do not include freight and postage charges.
These are added to your total order as you complete the purchase transaction. Online prices may be subject to
periodic promotions and changes without notice.


We will accept returns for exchange or refund with no questions asked within 30 days from date of purchase. After that time, 
 you will be required to demonstrate that your purchase is subject to faulty materials or workmanship.
It is your responsibility to ensure that the goods are successfully returned to us. This will include you paying the return freight
and insurance if applicable.

Returns Procedure.
You must contact us before you return goods. We will issue you with a Return Authorisation Number. This number must be displayed on the parcel being returned. We will issue a refund within 48 hours of receiving the returned goods.

Please note that the amount of the refund is limited to original price of the goods. Freight, either original or return, is never included in the refund. However, we will pay the freight for replacement goods in cases where we have erroneously sent you the wrong product.

Typographical Errors
In the event that a Fletcher International product is mistakenly listed at an incorrect price, Fletcher International reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Fletcher International reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Fletcher International shall issue a credit to your credit card account in the amount of the incorrect price.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Fletcher International without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Fletcher International or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Fletcher International does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Fletcher International is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Fletcher International  reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Fletcher International in its sole discretion.

You agree to indemnify, defend, and hold harmless Fletcher International, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Fletcher International may link to sites operated by third parties. However, even if the third party is affiliated with Fletcher International , Fletcher International  has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Fletcher International . These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Fletcher International seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).